Great management has always been an essential part of corporate success. Skilled managers drive productivity, engagement, and鈥攁t the end of the day鈥攑rofitability. But as artificial intelligence (AI) continues to reshape the workplace, I see the role of managers undergoing a transformation. That鈥檚 because conventional job hierarchies will likely flatten, and while fewer people-management positions may exist in the future, those that remain will carry considerable influence and responsibility. Organizations will depend on managers to oversee daily operations and steer teams as technology goes through rapid changes.
One of the most significant shifts will be in the role of mid-level managers. I expect them to act as conduits between senior leadership and technology-driven teams, helping to negotiate the space between strategy and execution. They will translate big-picture goals into actionable steps for technicians while relaying mechanical insights back to executives. Managers won鈥檛 need to be technical experts, but they should understand how to leverage digital tools and technologies like AI to optimize function. These kinds of critical thinking skills are鈥攁nd will continue to be鈥攕ought-after traits in the workforce.
In addition, 鈥渢ribal knowledge鈥濃�攖he trade secrets closely held by a company鈥檚 most experienced employees鈥攚ill not have the same value. AI鈥檚 ability to capture and distribute institutional know-how will be a game-changer. Previously undocumented workarounds and solutions will be readily accessible. With AI putting that information at everyone鈥檚 fingertips, managers will need to differentiate themselves in new ways. They will still have to lead and motivate their people through human expertise. This ability to manage both technical and human elements will distinguish the best managers.
We all see the waves AI is making. Its scope is impressive, but it has limitations. While it automates and analyzes with high efficiency, it still requires human assessment to ensure accurate applications. Yes, tomorrow鈥檚 managers will need a broader set of attributes that go beyond traditional oversight. They will understand the end-to-end of core processes and develop the discernment to vet data for accuracy and relevance. These are the managerial qualities that will help safeguard that AI is used properly and that organizations benefit fully from the advantages it brings.
Ultimately, the organizations that adapt to disruptors such as AI will be the ones that thrive in the market of the present and future. And businesses鈥攂ig or small鈥攖hat learn to balance people management with AI applications will gain a competitive advantage. They will be able to streamline operations, make smarter decisions, and build more agile workplaces. The takeaway is this: while AI will reshape management structures, it won鈥檛 diminish the importance of great managers. Instead, the next generation of managers will be more critical than ever, serving as connectors, motivators, and strategists where people and technology interact.